Effective Date: 28 February 2025

HAVEN Fragrances ("Company," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your data when you visit our website (havenperfume.com) or use our services.

1. Information We Collect

We may collect the following types of personal information:

• Personal Identifiable Information (PII): Name, email address, phone number, shipping address, and billing details.
• Payment Information: While we do not store your payment details, our third-party payment processors may collect and process them securely.
• Website Usage Data: Information about your interactions with our website, such as IP address, browser type, and device details.
• Cookies and Tracking Technologies: We use cookies to enhance your experience and analyze website traffic.

2. How We Use Your Information

We use your information to:

• Process and fulfill your orders.
• Provide customer support and respond to inquiries.
• Improve our website, products, and services.
• Send you promotional emails, offers, and updates (you can opt out anytime).
• Comply with legal requirements and protect against fraud.

3. Sharing Your Information

We do not sell, trade, or rent your personal data. However, we may share your data with:

• Service Providers: Payment processors, shipping companies, and IT support services necessary for our business operations.
• Legal Authorities: If required by law, court order, or to protect our legal rights.

4. Data Security

We implement appropriate security measures to protect your data from unauthorized access, loss, or misuse. However, no online transmission is 100% secure, and we cannot guarantee absolute security.

5. Your Rights & Choices

• You can update or correct your personal data by contacting us.
• You may opt out of marketing emails by clicking the "unsubscribe" link.
• You can disable cookies in your browser settings, but this may affect website functionality.

6. Retention of Data

We retain your personal data only as long as necessary for legal, business, and operational purposes.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy policies or content. Please review their terms before sharing any data.

8. Jurisdiction & Governing Law

This Privacy Policy is governed by the laws of India, and any disputes will be handled in the courts of Gurugram, Haryana.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Effective Date."

10. Contact Information

For any privacy-related concerns, please contact us at:

• Email: support@havenperfume.com
• Registered Address: HAVEN Fragrances, Floor No. 1, Building No. 23 A, SS ALMERIA, Sikanderpur Road, Sector 84, Manesar, Gurugram, Haryana - 122004, India.
• GSTIN: 06ADPPK5895H1ZX